trilog times 01/15 – Reklamationsmanagement

Eine Reklamation ist ein Geschenk?!

Was sind die Aufgaben des Reklamationsmanagements, wie schafft man Kundenzufriedenheit und kann Reklamation eine Chance für einen Dialog mit dem Kunden/Mitarbeiter sein?

Trilog Times 1/2015

Von Trilog Admin|2021-11-12T09:40:21+01:00Januar 23rd, 2015|trilog times|Kommentare deaktiviert

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